Shipping Policy

Shipping Policy

Thank you for shopping at Gunsaar! We are committed to delivering your orders promptly and efficiently while adhering to Indian shipping regulations.

Order Processing Time

  • Orders are typically processed within 2 to 3 business days of payment confirmation.
  • Processing time may vary for certain products (e.g., custom-made, pre-ordered items) or during peak seasons.
  • You will receive an email notification once your order is processed and ready for shipment.

Shipping Methods and Delivery Times

We offer various shipping options to cater to your needs:

  • Standard Shipping: Estimated delivery within 2 to 10 business days.
  • Local Delivery: Available for customers within the cities of Khordha, Bhubaneswar and Cuttack. Please allow 1 to 2 business days for processing.

Shipping Costs

  • Shipping costs are calculated based on weight, dimensions, destination, and chosen shipping method.
  • Final shipping costs will be displayed at checkout before payment.
  • We offer free shipping for orders exceeding ₹1499.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your shipment status using the provided tracking details on our website or the courier partner's website.

GST (Goods and Services Tax)

  • All prices displayed on our website are inclusive of GST, as per Indian tax regulations.
  • A detailed GST invoice will be included with your order or sent electronically.

Shipping within India

  • We ship to all states and union territories within India.
  • Delivery times may vary depending on the destination and chosen shipping method.

International Shipping

  • We currently do not offer international shipping.
  • Please check back for updates, as we may expand our shipping options in the future.

Lost or Damaged Shipments

  • In the rare event of a lost or damaged shipment, please contact us immediately.
  • We will work with the courier partner to initiate an investigation and resolve the issue promptly.

Returns and Refunds

  • Please refer to our separate [Return and Refund Policy] for detailed information.

Customer Support

  • For any queries or assistance regarding your order or shipping, please contact our customer support team at info@gunsaar.com or call us on +91-9437715596.

Disclaimer:

  • We strive to provide accurate delivery estimates, but delays may occur due to unforeseen circumstances (e.g., natural disasters, transit disruptions).
  • This shipping policy is subject to change in accordance with Indian laws and regulations.

We hope this comprehensive shipping policy provides you with a clear understanding of our shipping procedures and commitment to customer satisfaction.